Customer-First Inside Sales & Support Specialist

Consolidated Electrical Distributors; Salinas (CA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Disability Insurance

Life Insurance

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

Health Savings Account (HSA) and match

Dependent Care FSA

Teledoc

Paid Pregnancy & New Parent Leave

Job summary

Consolidated Electrical Distributors in Salinas seeks an Inside Sales and Customer Service representative to support contractors and manufacturers, handling orders and delivering solutions with a customer-first approach.

Experience in the electrical field is a plus; attitude and growth mindset matter most. The role reports to the Profit Center Manager and involves office and warehouse work with some lifting up to 50 pounds.

Qualifications

• Must have strong communication skills.
• Two years in electrical industry or related field preferred.
• Bachelor’s degree or equivalent experience preferred.
• Familiarity with computers and Microsoft products.

Responsibilities

• Provide outstanding service to new and existing customers via phone, email, and in person.
• Accurately document and manage customer orders per sales policies.
• Maintain and strengthen relationships with customers and vendors.
• Pursue monthly sales goals and collaborate with other departments.
• Follow up on quotes, orders, and materials in a timely manner.
• Stay current on new products and services offered by the company.
• Contribute ideas to improve processes and service quality.
• Support other sales staff as needed.

Skills

Communication Proficiency

Customer Focus

Teamwork

Detail-Oriented

Flexibility

Education

Bachelor’s degree in a technical or business discipline, or equivalent experience

Job description

Consolidated Electrical Distributors in Salinas seeks an Inside Sales and Customer Service representative to support contractors and manufacturers, handling orders and delivering solutions with a customer-first approach.

Experience in the electrical field is a plus; attitude and growth mindset matter most. The role reports to the Profit Center Manager and involves office and warehouse work with some lifting up to 50 pounds.