Customer-First Food Service Associate

H-E-B; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B in Austin is seeking a Food Service Representative to maintain a well‑stocked, clean department and deliver excellent customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

The role includes taking customer orders by phone or in person, assisting with selections, and applying basic product knowledge to meet shopper needs and boost sales.

Qualifications

• Age 18+
• Knowledge of computer systems and equipment (e.g., PC, scales, label machine)

Responsibilities

• Provide superior customer service by taking orders and answering questions.
• Prepare, package, and merchandise fresh products; maintain sanitation standards.
• Use suggestive selling techniques to meet customer needs and drive department sales.
• Clean and sanitize display cases; operate and maintain equipment per food safety standards.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Fast-paced

Education

HS Diploma or GED

Tools

Label machine

Scales

POS systems

Job description

H-E-B in Austin is seeking a Food Service Representative to maintain a well‑stocked, clean department and deliver excellent customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

The role includes taking customer orders by phone or in person, assisting with selections, and applying basic product knowledge to meet shopper needs and boost sales.