Food Service Specialist - Fresh Prep & Customer Care

H-E-B; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Austin is hiring a Food Service Representative to maintain a well-stocked department and provide top-tier customer service. You will prepare, package, and merchandise fresh products daily, while upholding food safety standards and department procedures.

Role involves assisting Bakery, Deli, and Prepared Foods areas, using POS and label systems, and performing accurate inventory and customer assistance tasks in a fast-paced retail environment.

Qualifications

• Knowledge of customer service best practices.
• Ability to read and interpret product information.
• Proficiency with basic computer systems.
• Ability to maintain organization and plans.
• Capability to work in a fast-paced environment.

Responsibilities

• Provide superior customer service and assist customers with selections.
• Prepare, package, and merchandise fresh products daily.
• Use suggestive selling to meet customer needs and increase sales.
• Clean and sanitize display cases; follow food safety standards.
• Follow department procedures and operate equipment safely.
• Bakery: assist with baking, decorating, and shrink management.
• Deli: assist service counters, use ordering system, ensure timely catering orders.
• Prepared Foods: package and label items, educate customers on reheating, prep condiments.

Skills

Strong customer service

Communication and interpersonal skills

Reading and writing skills

Planning and organizing

Ability to work in fast-paced env

Education

HS Diploma or GED or equivalent

Tools

POS system

Label machine

Scales

Job description

H-E-B in Austin is hiring a Food Service Representative to maintain a well-stocked department and provide top-tier customer service. You will prepare, package, and merchandise fresh products daily, while upholding food safety standards and department procedures.

Role involves assisting Bakery, Deli, and Prepared Foods areas, using POS and label systems, and performing accurate inventory and customer assistance tasks in a fast-paced retail environment.