Fresh Food Service & Customer Experience Specialist

H-E-B; Midland (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to maintain a well‑stocked department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

In this role you will assist customers by answering questions, take orders, and help manage bakery, deli, and prepared foods tasks. The job requires physical ability to lift and stand for long periods in a fast‑paced retail environment.

Qualifications

• Age 18+ with HS Diploma or GED.
• Strong customer service and communication skills.
• Ability to read and write; basic computer use.
• Plan and organize tasks in a fast-paced retail setting.
• Experience with ordering systems and inventory tools is a plus.
• Knowledge of food safety and sanitation guidelines.

Responsibilities

• Provide superior customer service and assist with product selections.
• Prepare, package, and merchandise fresh products daily.
• Use suggestive selling techniques to meet customer needs and increase sales.
• Clean and sanitize displays and operate equipment per standards.
• Assist in Bakery/Deli/Prepared Foods tasks as needed.

Skills

Strong customer service

Communication

Reading and writing

Planning and organizing

Fast-paced environment

Computer literacy

Education

HS Diploma or GED

Tools

MSI

PAW

Fresh Production Planner

Ordering systems

Job description

H-E-B is seeking a Food Service Representative to maintain a well‑stocked department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

In this role you will assist customers by answering questions, take orders, and help manage bakery, deli, and prepared foods tasks. The job requires physical ability to lift and stand for long periods in a fast‑paced retail environment.