Customer-First Consumer Lending Specialist

Rio Grande Credit Union; Glenwood Hills (NM); On-site; USD 38,000 - 52,000; Full time

Job summary

Rio Grande Credit Union seeks a Consumer Loan Officer to help members realize financial goals through expert consumer lending and outstanding service. You will handle applications, review and process loans, and build long-term relationships with members in a collaborative team.

The role emphasizes compliance with lending policies, knowledge of BSA/Red Flags, and delivering accurate, efficient service while supporting credit union growth at the Montgomery location.

Qualifications

• Experience in consumer lending or loan processing is preferred.
• Ability to manage a sales pipeline and deliver high-quality member service.
• Familiarity with banking regulations and compliance practices.

Responsibilities

• Conduct member consumer lending in a sales and service focused environment to promote loan growth.
• Review applications and manage queue flow to meet service and production goals.
• Provide accurate product knowledge and quality member service.

Skills

Consumer lending

Sales & service

Customer service

Teamwork

Communication

Microsoft Office

Education

2-year college degree or related coursework

Tools

Microsoft Office

Job description

Rio Grande Credit Union seeks a Consumer Loan Officer to help members realize financial goals through expert consumer lending and outstanding service. You will handle applications, review and process loans, and build long-term relationships with members in a collaborative team.

The role emphasizes compliance with lending policies, knowledge of BSA/Red Flags, and delivering accurate, efficient service while supporting credit union growth at the Montgomery location.