Consumer Loan Officer

ALLIANCE Credit Union Texas; Big Spring (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

ALLIANCE Credit Union Texas in Big Spring, TX is hiring a Consumer Loan Officer to originate, process, and close auto, personal, and signature loans on site. You will interview applicants, analyze creditworthiness, verify documentation, explain loan products, and guide members through the application process while maintaining high levels of member satisfaction.

The role requires consistent in-person interaction with members, collaboration with branch staff, and adherence to credit union policies

Qualifications

• Applicants must have experience as a Loan Officer with knowledge of consumer lending practices and underwriting standards.
• Familiarity with credit unions and member-focused philosophy plus related policies and procedures.
• Strong communication skills to explain complex financial concepts clearly and listen to member needs.
• Hands-on experience with loan applications, credit analysis, documentation, and compliance.
• Demonstrated excellence in customer service and building long-term member relationships.

Responsibilities

• Interview applicants and assess their loan needs.
• Analyze creditworthiness and verify documentation.
• Explain loan products, terms, and conditions to members.
• Process applications and ensure compliance with policies and regulations.
• Collaborate with branch staff and support cross-selling of financial products.

Skills

Communication skills

Customer service

Credit analysis

Data entry

Interpersonal skills

Financial product knowledge

Education

High school diploma

Finance/Business education preferred

Tools

Loan origination systems

Job description

Company Description

ALLIANCE Credit Union Texas is dedicated to improving the quality of life for its members by offering strong, reliable financial services rooted in sound business practices. The organization is highly service oriented, focusing on maintaining an informed membership through clear, transparent communication. It strives to deliver services in an efficient and convenient manner, emphasizing a friendly and supportive member experience. Team members are encouraged to build lasting relationships with members while supporting the credit union’s mission of responsible, member-focused financial solutions.

Role Description

The Consumer Loan Officer is a full‑time, on‑site role based in Big Spring, TX, responsible for originating, processing, and closing consumer loans such as auto, personal, and signature loans. Day‑to‑day responsibilities include interviewing applicants, analyzing creditworthiness, verifying documentation, and ensuring loans comply with credit union policies and regulatory requirements. The role involves explaining loan products and terms, guiding members through the application process, and providing proactive follow‑up to maintain a high level of member satisfaction. The Consumer Loan Officer will collaborate closely with branch staff, support cross‑selling of appropriate financial products, and contribute to meeting lending and service goals. This position requires consistent, in‑person interaction with members to deliver courteous and professional service.

Qualifications

• Experience working as a Loan Officer, with knowledge of consumer lending practices and underwriting standards.
• Familiarity with Credit Unions, their member‑focused philosophy, and related policies and procedures.
• Strong Communication skills, including the ability to explain complex financial concepts clearly and listen actively to member needs.
• Hands‑on experience handling Loans, including application review, credit analysis, documentation, and compliance.
• Demonstrated excellence in Customer Service, with a focus on building trust and long‑term member relationships.
• Proficiency with loan origination systems, basic office software, and accurate data entry.
• Attention to detail, sound judgment, and the ability to work efficiently in a fast‑paced branch environment.
• High school diploma or equivalent required; additional education in finance, business, or a related field is preferred.
• Prior experience in banking or financial services, especially in consumer lending, is strongly beneficial.