Customer-First Cashier | Growth & Benefits

Floor & Decor Holdings Inc.; Sarasota (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation & sick time

Paid holidays

Paid Volunteer Time Off

Job summary

Floor & Decor is seeking a Cashier (Customer Service Associate) to be the first and last friendly interaction for customers, greeting shoppers, processing checkouts, handling returns, and delivering an exceptional experience.

We offer both full-time and part-time schedules; minimum base pay starts at $15 per hour with higher starting pay for experience, plus benefits like 401k with match, medical plans, paid time off, and opportunities for advancement.

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Job description

Floor & Decor is seeking a Cashier (Customer Service Associate) to be the first and last friendly interaction for customers, greeting shoppers, processing checkouts, handling returns, and delivering an exceptional experience.

We offer both full-time and part-time schedules; minimum base pay starts at $15 per hour with higher starting pay for experience, plus benefits like 401k with match, medical plans, paid time off, and opportunities for advancement.