Customer-First Banker: Tech-Savvy & Relationship-Driven

JPMorgan Chase & Co.; New York (NY); On-site; USD 25,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in Bronx, NY to deliver welcoming, attentive service and build trusted client relationships. You will guide clients through transactions, accounts, and digital banking tools while complying with banking regulations and policies.

The role focuses on leveraging technology to enhance customer experience, meeting branch goals, and collaborating with product experts to help clients achieve financial success.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in Bronx, NY to deliver welcoming, attentive service and build trusted client relationships. You will guide clients through transactions, accounts, and digital banking tools while complying with banking regulations and policies.

The role focuses on leveraging technology to enhance customer experience, meeting branch goals, and collaborating with product experts to help clients achieve financial success.