Customer-First Banker: Tech-Savvy Relationship Builder

JPMorganChase; Salem (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to join our branch team and deliver exceptional client experiences daily. You will greet clients, facilitate account openings, and assist with routine banking transactions while leveraging Chase digital tools.

Our role emphasizes relationship building, attentive service, and cross-team collaboration to help clients reach their financial goals. In this position, you will learn products quickly, comply with regulations, and contribute to a welcoming,

Qualifications

• Customer-facing experience with a focus on service quality.
• Cash handling experience and accuracy.
• Strong communication and interpersonal skills.
• Willingness to learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Provide account servicing, maintenance, and new account openings while adhering to policies and regulations.
• Assist clients with day-to-day banking transactions and use of digital channels (Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, showing empathy, and collaborating with team to meet client goals.
• Support branch operations including cash devices in line with bank policies.

Skills

Client service

Cash handling

Communication

Product knowledge learning

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase is seeking an Associate Banker to join our branch team and deliver exceptional client experiences daily. You will greet clients, facilitate account openings, and assist with routine banking transactions while leveraging Chase digital tools.

Our role emphasizes relationship building, attentive service, and cross-team collaboration to help clients reach their financial goals. In this position, you will learn products quickly, comply with regulations, and contribute to a welcoming,