Client-First Banker: Tech-Savvy Service Pro

JPMorganChase; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is a leading financial services firm focused on delivering exceptional client experiences. The role emphasizes welcoming service, leveraging Chase Mobile App and Chase.com to meet everyday banking needs, and building trusted relationships at the branch.

As an Associate Banker, you will greet clients, help with account servicing and new accounts, educate customers on digital tools, and collaborate with the branch team to reach financial goals while complying with regulatory requirements.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations through account servicing, maintenance, and opening new accounts.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening actively, asking questions, and aligning solutions.
• Perform branch operations while following bank policies and procedures.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Problem solving

Product knowledge learning

Education

High school diploma or GED

Tools

Tablet usage

Digital banking platforms

Job description

Chase is a leading financial services firm focused on delivering exceptional client experiences. The role emphasizes welcoming service, leveraging Chase Mobile App and Chase.com to meet everyday banking needs, and building trusted relationships at the branch.

As an Associate Banker, you will greet clients, help with account servicing and new accounts, educate customers on digital tools, and collaborate with the branch team to reach financial goals while complying with regulatory requirements.