Customer-First Bank Teller – Growth & Benefits

Citizens Bank; City of Yonkers (NY); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Meaningful work

Volunteer time off

Career growth

Benefits package

Job summary

Citizens Bank in Yonkers, NY is seeking a friendly Teller to greet customers in our lobby and assist with mobile app and ATM usage for simple transactions. You will deliver personalized advice and connect customers with Bankers for next steps while adhering to all policies.

We value customer-centric service, strong communication, and comfort with digital tools. Hours vary, including weekends and evenings; starting hourly pay and full benefits apply.

Qualifications

• High School degree or GED.
• 6 months experience processing transactions (cash and/or digital payments).
• 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers in the lobby and assist with service needs.
• Demonstrate mobile app and ATM usage to complete transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and benefits and adhere to policies.

Skills

Active listening

Strong communication

Customer-centric service

Digital literacy

Education

High School diploma or GED

Job description

Citizens Bank in Yonkers, NY is seeking a friendly Teller to greet customers in our lobby and assist with mobile app and ATM usage for simple transactions. You will deliver personalized advice and connect customers with Bankers for next steps while adhering to all policies.

We value customer-centric service, strong communication, and comfort with digital tools. Hours vary, including weekends and evenings; starting hourly pay and full benefits apply.