Customer-First Bank Teller: Experience & Impact

PNC; Millersville (TN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Teller to be based at the Millersville Branch. The role focuses on delivering a personalized customer experience, educating customers on banking options, and driving referrals to meet customer needs with technology-enabled services.

Candidates should be capable of handling daily branch operations, maintaining accuracy, and adhering to bank policies while supporting a balanced, inclusive workplace culture.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Teller to be based at the Millersville Branch. The role focuses on delivering a personalized customer experience, educating customers on banking options, and driving referrals to meet customer needs with technology-enabled services.

Candidates should be capable of handling daily branch operations, maintaining accuracy, and adhering to bank policies while supporting a balanced, inclusive workplace culture.