Customer-Driven Teller: Grow Your Banking Skills

PNC Financial Services Group, Inc.; Ephrata (Lancaster County); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

Life insurance

401(k) with PNC match

Pension

Stock purchase plans

Backup child/elder care

Educational assistance

Wellness program

11 paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Part Time Teller based at the Ephrata Branch in Ephrata, PA.

The role centers on delivering an enhanced customer experience, guiding clients through financial options, and supporting in-branch operations with a strong emphasis on accuracy and service quality. As part of PNC's Retail Banking team, you’ll engage customers daily, educate them on digital tools, and identify opportunities to deepen relationships while maintaining compliance with branch

Qualifications

• No university degree required; education background flexible.
• Experience not required; relevant training may be provided.
• Strong customer service mindset and willingness to learn banking products.

Responsibilities

• Deliver a positive customer experience and loyalty through personalized service.
• Process a variety of customer interactions and educate customers on options.
• Identify banking opportunities and refer to branch staff as appropriate.
• Engage customers to connect them with PNC products and digital tools.
• Maintain accurate branch operations and adhere to policies and procedures.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Problem Solving

Understanding Customer Needs

Job description

PNC Financial Services Group, Inc. is seeking a Part Time Teller based at the Ephrata Branch in Ephrata, PA.

The role centers on delivering an enhanced customer experience, guiding clients through financial options, and supporting in-branch operations with a strong emphasis on accuracy and service quality. As part of PNC's Retail Banking team, you’ll engage customers daily, educate them on digital tools, and identify opportunities to deepen relationships while maintaining compliance with branch