Customer-Focused Teller, In-Branch Banking

PNC; Carlisle (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) with company match

Paid time off

Job summary

PNC is seeking a Teller for our Carlisle, PA branch to deliver a personalized customer experience, identify financial opportunities, and support branch operations.

Ideal candidates bring strong customer service skills and comfort with digital tools. Prior banking experience is helpful, but not required; training will be provided. This in-office position emphasizes in-branch service and customer engagement.

Qualifications

• No university degree required, high school diploma acceptable.
• Experience not strictly required.
• Strong customer service and communication skills are important.

Responsibilities

• Delivers a unique customer experience by guiding customers through financial options and referrals.
• Identifies opportunities during customer interactions and refers to branch staff when appropriate.
• Performs lobby engagement and educates customers on digital tools for transactions.
• Applies product and procedural knowledge to resolve customer questions and ensure accurate teller operations.

Skills

Customer Service

Customer Experience

Accountability

Identifying Opportunities

Leveraging Technology

Proactive Sales

Client Loyalty

Banking

Education

No Degree

Job description

PNC is seeking a Teller for our Carlisle, PA branch to deliver a personalized customer experience, identify financial opportunities, and support branch operations.

Ideal candidates bring strong customer service skills and comfort with digital tools. Prior banking experience is helpful, but not required; training will be provided. This in-office position emphasizes in-branch service and customer engagement.