Teller: Elevate Customer Experience & Banking Solutions

PNC; Hanover (York County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Paid time off

Job summary

PNC's Hanover, PA branch seeks a Teller to deliver a personalized banking experience, educating customers and driving financial wellbeing. The role emphasizes opportunity identification, referrals, and proactive service in a busy in-office environment.

Ideal candidates bring strong customer service skills and the ability to explain banking options clearly, supporting daily operations and contributing to a positive branch culture.

Qualifications

• No university/college degree required per job level.
• Strong customer service and communication skills.
• Ability to identify banking opportunities and refer to branch staff.

Responsibilities

• Delivers a customer-focused experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations and makes referrals.
• Performs lobby engagement to position PNC products and educate customers on options.
• Applies product knowledge to solve customer problems.
• Maintains efficient and accurate teller/branch operations.

Skills

Banking

Customer Service

Sales Oriented

Client Loyalty

CX Awareness

Problem Solving

Communication

Adaptability

Education

No Degree

Job description

PNC's Hanover, PA branch seeks a Teller to deliver a personalized banking experience, educating customers and driving financial wellbeing. The role emphasizes opportunity identification, referrals, and proactive service in a busy in-office environment.

Ideal candidates bring strong customer service skills and the ability to explain banking options clearly, supporting daily operations and contributing to a positive branch culture.