Customer-Centric Teller: Elevate Experience & Loyalty

PNC; East Norriton Township (Montgomery County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) with match

Paid holidays

Job summary

PNC in East Norriton is seeking a Teller to deliver a welcoming, customer-focused experience within our Retail Banking team. You will handle a range of transactions, educate customers on products, and identify banking opportunities during daily interactions.

This in-office role emphasizes accuracy, adherence to policies, and building relationships. Prior banking experience is helpful, and candidates should be ready to engage with customers, referrals to branch staff, and leverage technology to

Qualifications

• No university degree required; strong interpersonal skills and reliability are essential.
• Candidates should demonstrate customer-focused mindset and ability to identify banking opportunities.

Responsibilities

• Delivers a unique customer experience focused on financial wellbeing and loyalty; educates customers on available alternatives and refers as appropriate.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and promotes PNC products; guides customers on transactions using available technology.
• Applies product and procedural knowledge to solve customer issues and ensures daily teller operations are accurate and efficient.
• Adheres to policies and procedures and maintains transaction accuracy during branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Opportunity Identification

Tech Leveraging

Proactive Sales

Job description

PNC in East Norriton is seeking a Teller to deliver a welcoming, customer-focused experience within our Retail Banking team. You will handle a range of transactions, educate customers on products, and identify banking opportunities during daily interactions.

This in-office role emphasizes accuracy, adherence to policies, and building relationships. Prior banking experience is helpful, and candidates should be ready to engage with customers, referrals to branch staff, and leverage technology to