Customer-First Teller: Grow Your Impact in Banking

PNC; Burnsville (NC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Educational assistance

Job summary

PNC in Burnsville, North Carolina is seeking a full-time Teller to deliver a first-class customer experience and support everyday banking needs. You will process customer interactions, educate on financial options, and identify opportunities for referrals while maintaining branch operations.

The role emphasizes accuracy, risk awareness, and exceptional service as you engage with customers in a busy branch environment.

Qualifications

• Experience requirements may be relaxed; roles may require no formal degree.
• Customer-facing banking knowledge and risk awareness are preferred.
• Ability to learn policies and procedures and apply them accurately.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates on alternatives for financial activities.
• Identifies banking opportunities during customer interactions and makes referrals as appropriate.
• Performs lobby engagement to connect with customers and promote PNC products, leveraging technology.

Skills

Accountability

Banking

Customer Service

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy

Attention to Detail

Digital Awareness

Effective Communications

Problem Solving

Understanding Customer Needs

Managing Multiple Priorities

Fraud Detection

Education

No Degree

Job description

PNC in Burnsville, North Carolina is seeking a full-time Teller to deliver a first-class customer experience and support everyday banking needs. You will process customer interactions, educate on financial options, and identify opportunities for referrals while maintaining branch operations.

The role emphasizes accuracy, risk awareness, and exceptional service as you engage with customers in a busy branch environment.