Teller, Customer Experience & Financial Wellness

PNC; Millersburg (PA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Stock purchase plans

Job summary

PNC's Millersburg branch in Millersburg, OH seeks a Teller to deliver a high-quality customer experience, educate customers on options, and identify banking opportunities during interactions. The role emphasizes lobby engagement, product promotion, and accurate handling of daily branch operations.

Base salary details and eligibility are outlined in the benefits section; there is no visa sponsorship for this position. The role supports an in-office culture focused on customer care and teamwork.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Millersburg branch in Millersburg, OH seeks a Teller to deliver a high-quality customer experience, educate customers on options, and identify banking opportunities during interactions. The role emphasizes lobby engagement, product promotion, and accurate handling of daily branch operations.

Base salary details and eligibility are outlined in the benefits section; there is no visa sponsorship for this position. The role supports an in-office culture focused on customer care and teamwork.