Customer-First Auto Service Advisor | Paid Training & Benefits

McCarthy Auto Group; Lawrence (KS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles,Service

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Job summary

McCarthy Subaru- Lawrence is seeking a Service Advisor with 2+ years of experience to join our growing service department. You will greet customers, schedule work, document repairs, and estimate costs for services and maintenance while working with technicians to identify needs.

Excellent customer service is essential, and a basic automotive knowledge is a plus. We offer comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) with company match, plus paid vacation,

Qualifications

• 2+ years automotive service advisor experience.
• Excellent customer service skills.
• Basic knowledge of automotive systems is a plus.

Responsibilities

• Greet service customers on arrival.
• Schedule and document repairs and maintenance.
• Identify needed repairs with customers and technicians.
• Estimate costs for repairs and maintenance.
• Ensure quality checks on completed service.

Skills

Customer service

Communication

Automotive knowledge

Tools

Reynolds & Reynolds DMS

Job description

McCarthy Subaru- Lawrence is seeking a Service Advisor with 2+ years of experience to join our growing service department. You will greet customers, schedule work, document repairs, and estimate costs for services and maintenance while working with technicians to identify needs.

Excellent customer service is essential, and a basic automotive knowledge is a plus. We offer comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) with company match, plus paid vacation,