Customer-Facing Insurance Receptionist – Growth & Perks

Doug Valentine - State Farm Agent; Cedar Rapids (IA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Vision insurance

Dental insurance

Job summary

Doug Valentine - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage scheduling, and support administrative tasks. The ideal candidate will be organized, detail-oriented, and motivated to learn the insurance industry within a team-driven environment.

Experience in reception or customer service, strong communication, and basic MS Office/CRM skills are required. This role emphasizes excellent service, sales conversations, and career growth opportunities within a

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone and direct to team members.
• Schedule appointments and manage office communications.
• Maintain customer records and respond to inquiries.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication

Customer service

Organizational skills

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Doug Valentine - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage scheduling, and support administrative tasks. The ideal candidate will be organized, detail-oriented, and motivated to learn the insurance industry within a team-driven environment.

Experience in reception or customer service, strong communication, and basic MS Office/CRM skills are required. This role emphasizes excellent service, sales conversations, and career growth opportunities within a