Receptionist - State Farm Agent Team Member

Dougmarmie; Coshocton (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dougmarmie in Coshocton, Ohio, is seeking a Receptionist - State Farm Agent Team Member to join our dedicated insurance agency. The ideal candidate is organized, detail-oriented, and eager to thrive in a supportive team environment.

This role involves greeting customers, managing appointments, and assisting with inquiries. Previous customer service experience and communication skills are essential to succeed in this position.

We offer a competitive salary along with several benefits, including health insurance and a hiring bonus.

Qualifications

• Previous experience as a receptionist or in customer service.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Identify opportunities to offer insurance options.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Doug Marmie - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.