Customer-Facing Engineer: Integrations & Automation

Teleskope; New York (NY); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Office in NYC

Breakfast & snacks

Weekly catered lunch

Flexible vacation

Work-from-home days

Equity

Health, vision, dental, 401k

Job summary

Teleskope is seeking a Forward Deployed Engineer to be the technical face for customers, delivering bespoke integrations and production-ready solutions. You will work across pre- and post-sales, bridging Go-to-Market and Engineering while maintaining strong customer relations.

You will write scripts, automate workflows, and develop custom integrations, collaborating with Product, Engineering, and SRE teams to ensure successful deployments and renewals. Must be based in NYC with hybrid work.

Qualifications

• 2+ years in a hands-on technical role supporting enterprise customers.
• Proficiency in scripting and programming (Python, Bash; Golang/TypeScript a plus).
• Experience with cloud technologies and deployment tooling (AWS/GCP/Azure, Terraform, Kubernetes, Docker, CI/CD).
• Strong communication and ability to explain technical tradeoffs to diverse stakeholders.

Responsibilities

• Serve as the technical resource for a portfolio of customers, supporting core platform functionality and custom needs.
• Collaborate with GTM, Engineering, and SREs to ensure timely delivery.
• Diagnose and fix customer-specific bugs; author reproducible fixes and tests.
• Build features addressing high-impact customer requests for the core product.

Skills

Python

Bash

Golang

TypeScript

AWS

GCP

Azure

Terraform

Kubernetes

Docker

CI/CD

AI coding tools

Education

BS/BA in Computer Science

Tools

Docker

Kubernetes

Terraform

CI/CD

Job description

Teleskope is seeking a Forward Deployed Engineer to be the technical face for customers, delivering bespoke integrations and production-ready solutions. You will work across pre- and post-sales, bridging Go-to-Market and Engineering while maintaining strong customer relations.

You will write scripts, automate workflows, and develop custom integrations, collaborating with Product, Engineering, and SRE teams to ensure successful deployments and renewals. Must be based in NYC with hybrid work.