Forward Deployed Engineer

The Cypress Group; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

The Cypress Group's client is building an AI-powered platform that helps enterprise go-to-market teams automate complex sales workflows. They seek a Forward Deployed Engineer who thrives at the intersection of engineering, customer success, and solution architecture to work directly with enterprise clients on implementations and pilots.

This is a highly customer-facing technical role where you'll deploy the platform, design custom workflows and integrations, collaborate with sales, and help turn

Qualifications

• Experience in a customer-facing technical role such as Solutions Engineering, Sales Engineering, or similar.
• Strong production-quality coding skills in Python, TypeScript, Next.js and SQL.
• Ability to explain complex tech to both technical and business stakeholders.

Responsibilities

• Deploy the platform into customer environments and integrate with CRMs and data systems.
• Design and build custom workflows and integrations for go-to-market processes.
• Partner with Sales during engagements, perform live implementations and demos.
• Document implementations and transform repeatable solutions into scalable capabilities.
• Identify product enhancements from customer feedback and influence roadmap.
• Serve as a trusted technical advisor throughout the lifecycle.

Skills

Python

TypeScript

Next.js

SQL

Job description

Our client is building an AI-powered platform that helps enterprise go-to-market teams automate complex sales workflows. As they expand into larger enterprise customers, they're looking for a Forward Deployed Engineer who thrives at the intersection of engineering, customer success, and solution architecture.

This is a highly customer-facing technical role where you'll work directly with enterprise clients to implement solutions, build custom workflows, and help turn successful pilots into long-term production deployments. You'll also play a key role in influencing future product development by bringing customer feedback directly to the product team.

Key Responsibilities

• Deploy the platform into customer environments, integrating with CRM systems, enrichment providers, sequencing platforms, and enterprise data warehouses.
• Design and build custom workflows and integrations tailored to each customer's go-to-market processes, including ICP scoring, territory routing, and signal-based automations.
• Partner with Sales during customer engagements by providing technical expertise, conducting live implementations, and accelerating time-to-value from demo to production.
• Document successful customer implementations and transform repeatable solutions into scalable product capabilities and best practices.
• Identify product enhancement opportunities through customer interactions and collaborate closely with engineering and product teams to influence the product roadmap.
• Serve as a trusted technical advisor throughout the customer implementation lifecycle.

Required Qualifications

• Experience in a customer-facing technical role such as Solutions Engineering, Sales Engineering, Professional Services, Solutions Architecture, or Technical Consulting.
• Strong software engineering skills with experience writing production-quality code using technologies such as Python, TypeScript, Next.js, and SQL.
• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders, including business leaders and executives.
• Hands-on experience integrating or working with CRM platforms, sales engagement tools, enrichment platforms, or enterprise data systems.
• Comfortable working in fast-paced startup environments and collaborating across engineering, product, and go-to-market teams.

Preferred Qualifications

• Experience using AI-assisted development tools such as Claude Code or other coding agents.
• Previous experience at an early-stage or high-growth startup.
• Background in data engineering, analytics engineering, or data science.
• Experience building APIs, integrations, or workflow automation solutions.

What Makes This Role Unique

• Work directly with enterprise customers on high-impact technical implementations.
• Influence product direction through direct customer feedback and real-world deployment experience.
• Collaborate closely with founding leadership, engineering, product, and sales teams.
• Opportunity to solve complex technical challenges while helping customers realize value quickly.