Customer Experience & Vehicle Return Specialist

GEDANKENBURG GmbH & Co. KG

San Francisco (CA)

On-site

USD 36,000 - 39,000

Full time

7 hours ago

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Benefits offered by this job

Healthcare coverage

401k plan

Paid Time Off

Employee Assistance Program

Exclusive Employee Rentals

Uniform with dry cleaning

Job summary

SIXT in San Francisco is seeking a friendly Customer Service Associate to welcome customers, manage returns, and keep vehicles moving smoothly. You’ll inspect cars, explain charges, and upsell SIXT products to enhance every rental experience.

This on-site role emphasizes customer care, teamwork, and a professional brand presence in a fast-paced environment. The requirements include a high school diploma or GED, at least 1 year of customer service, a valid driver’s license, and the ability to

Qualifications

High school diploma or GED; relevant customer service experience preferred.
Must be 18+ with a valid driver’s license and work authorization in the U.S.
Basic computer skills and familiarity with Microsoft Office.
Available for 40 hours per week, including day/evening shifts; some travel may be required.
Willing to wear a company uniform; multilingual abilities are a plus.

Responsibilities

Greet customers on arrival and provide a friendly, professional return experience.
Inspect vehicles for damage, fuel, and mileage; report findings to the correct channel.
Complete return transactions and explain final rental charges clearly.
Promote SIXT products and services to enhance the rental experience.
Tag vehicles for maintenance and relocate them to the proper location.
Work in varying weather conditions and take on additional tasks as needed.