Customer Experience & Training Lead

Socket.dev; Bridgeville (Allegheny County); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) plan

Paid holidays

Job summary

HomeGoods in Bridgeville, part of TJX Companies, is hiring to lead frontline operations and deliver a highly-satisfied customer experience. You’ll train Associates, supervise cash handling, and coordinate register coverage while upholding store policies.

If you are a team player with excellent interpersonal and customer service skills, flexible to evenings and weekends, and able to lift merchandise, apply to join a fast-paced, supportive environment with competitive pay and benefits.

Qualifications

• High School diploma or equivalent.
• Flexible schedule including evenings and weekends.
• Able to lift heavy merchandise with/without accommodations.
• Experience in retail or customer service preferred.

Responsibilities

• Promotes a highly satisfied customer experience and loyalty.
• Trains and mentors Associates on policies and frontline execution.
• Manages register operations and cash controls.
• Coordinates breaks and assigns registers for frontline coverage.
• Maintains store standards and safety on the sales floor.

Skills

Customer service

Interpersonal skills

Teamwork

Cash handling

Education

High School diploma

Tools

Cash register

Job description

HomeGoods in Bridgeville, part of TJX Companies, is hiring to lead frontline operations and deliver a highly-satisfied customer experience. You’ll train Associates, supervise cash handling, and coordinate register coverage while upholding store policies.

If you are a team player with excellent interpersonal and customer service skills, flexible to evenings and weekends, and able to lift merchandise, apply to join a fast-paced, supportive environment with competitive pay and benefits.