Part-Time Teller & Customer Care Pro

Fifth Third Bank, N.A.; Detroit (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Fifth Third Bank, National Association in Detroit, MI seeks a part-time CSR/Teller to deliver excellent customer service and support banking operations. You will handle cash, respond to customer inquiries, and refer clients to bankers for tailored financial solutions.

The role requires strong communication, integrity, and adherence to bank policies. The position emphasizes serving the local community with professional, confidential service and a focus on balancing records while maintaining

Qualifications

• High school diploma or GED required.
• Experience handling cash and engaging with customers.
• Ability to communicate clearly and maintain confidentiality.
• Demonstrates integrity and adherence to bank policies.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners when needed.
• Perform daily office and branch duties to ensure smooth operations.
• Maintain balancing records and resolve any outages per policy.
• Handle customer questions promptly and professionally, escalating when necessary.
• Support referrals to bankers and business partners for cross-sell opportunities.

Skills

Customer service

Cash handling

Public interaction

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank, National Association in Detroit, MI seeks a part-time CSR/Teller to deliver excellent customer service and support banking operations. You will handle cash, respond to customer inquiries, and refer clients to bankers for tailored financial solutions.

The role requires strong communication, integrity, and adherence to bank policies. The position emphasizes serving the local community with professional, confidential service and a focus on balancing records while maintaining