Customer Experience Teller – Impactful Banking with Flexible Hours

Citizens Bank; Providence (RI); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401K matched

Paid volunteering

Job summary

Citizens Bank in Providence, RI, is hiring for a customer service-focused role in a branch. You will greet customers, demonstrate how to use our mobile app and ATMs, and offer personalized financial advice to help customers reach goals.

You will connect customers with Bankers for next steps, follow all policies, and handle cash and digital transactions with accuracy and care. This role includes weekend/evening shifts.

Qualifications

• High school degree or GED is required.
• Minimum 6 months experience processing transactions (cash or digital).
• At least 1 year customer experience recommending products.
• Strong listening and communication skills.
• Comfort with using digital technology to support goals.

Responsibilities

• Greet customers in lobbies and demonstrate app/ATM use.
• Provide personalized advice to meet customer needs.
• Connect customers with Bankers for next steps.
• Respond to questions and follow financial policies.
• Handle cash and digital transactions in compliance with regs.

Skills

Customer service

Communication

Cash handling

Digital payments

Problem solving

Financial products

Education

High school or GED

Job description

Citizens Bank in Providence, RI, is hiring for a customer service-focused role in a branch. You will greet customers, demonstrate how to use our mobile app and ATMs, and offer personalized financial advice to help customers reach goals.

You will connect customers with Bankers for next steps, follow all policies, and handle cash and digital transactions with accuracy and care. This role includes weekend/evening shifts.