Customer Experience Teller — Flexible Hours & Growth

Fifth Third; Lyndhurst (OH); Vor Ort; USD 30.000 - 36.000; Vollzeit

Zusammenfassung

Fifth Third Bank in Lyndhurst, OH seeks a Customer Service Representative/Teller to deliver outstanding service and assist customers with their banking needs. The role emphasizes accuracy in cash handling, trust, and adherence to bank policies while supporting daily office operations.

You will reference Retail products and collaborate with partners to refer customers for consultative conversations, ensuring a positive customer experience and maintaining confidentiality at all times.

Qualifikationen

• High school diploma or GED required.
• Extensive cash handling and cash handling accuracy.
• Ability to interact confidently with the public.
• Comply with retail policies and procedures.
• Demonstrate initiative and sound judgment in decision-making.
• Adhere to company values: one bank, accountability, respect & inclusion, integrity.

Aufgaben

• Deepen relationships and treat customers with genuine care by listening to their needs and guiding them to financial solutions.
• Provide follow up to customer questions and address issues.
• Be responsive with correspondence to maintain clear communication.
• Maintain confidentiality of customer information.
• Follow the Bancorp Code of Conduct and Ethics and related policies.

Kenntnisse

Cash handling

Customer service

Problem solving

Policy knowledge

Initiative

Integrity

Ausbildung

High school diploma/GED

Jobbeschreibung

Fifth Third Bank in Lyndhurst, OH seeks a Customer Service Representative/Teller to deliver outstanding service and assist customers with their banking needs. The role emphasizes accuracy in cash handling, trust, and adherence to bank policies while supporting daily office operations.

You will reference Retail products and collaborate with partners to refer customers for consultative conversations, ensuring a positive customer experience and maintaining confidentiality at all times.