Customer-First CSR/Teller — Part-Time Banking

Fifth Third; Highland Square (LA); On-site; USD 19,000 - 25,000; Part time

Job summary

Fifth Third Bank in Akron, OH is seeking a part-time CSR/Teller to deliver excellent customer service and support daily banking operations. You will deepen customer relationships, handle cash, and refer customers to bankers for consultative conversations.

Responsibilities include maintaining confidentiality, resolving issues promptly, and staying current with bank policies. The role requires flexibility in scheduling and a strong commitment to integrity and service.

Qualifications

• High school diploma/GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.
• Demonstrates core values and integrity.
• Flexibility in scheduling.

Responsibilities

• Deepen customer relationships with genuine care and guide to bank products.
• Provide follow up and resolve customer questions.
• Respond promptly to correspondence to keep communication clear.
• Maintain confidentiality of customer information.
• Refer customers to bankers and partners for consultative conversations.
• Perform daily office tasks and maintain operational efficiency.
• Balance cash per policy and correct outages as needed.
• Stay up to date on bank policies and procedures.
• Escalate complex issues to leadership as necessary.
• Uphold Bank codes of conduct and ethics.

Skills

Cash handling

Public interaction

Retail policies

Initiative & judgment

Communication

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Akron, OH is seeking a part-time CSR/Teller to deliver excellent customer service and support daily banking operations. You will deepen customer relationships, handle cash, and refer customers to bankers for consultative conversations.

Responsibilities include maintaining confidentiality, resolving issues promptly, and staying current with bank policies. The role requires flexibility in scheduling and a strong commitment to integrity and service.