Customer Experience Teller — Flexible Hours

Fifth Third Bank, N.A.; Bloomfield Hills (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

Fifth Third Bank, National Association in Bloomfield Hills, MI is seeking a CSR/Teller. This full-time role focuses on delivering outstanding customer service, handling cash accurately, and guiding customers to the right banking partners for enhanced solutions.

You will maintain knowledge of bank policies, resolve routine issues, and support daily operations with a professional, confidential approach. The position offers benefits within Fifth Third's Total Rewards program.

Qualifications

• High school diploma or GED is required.
• Experience with cash handling and retail banking operations.
• Ability to interact confidently with customers and the public.

Responsibilities

• Provide excellent customer service and refer customers to bankers for consultative conversations.
• Handle cash transactions and maintain balancing records.
• Respond promptly to customer questions and follow up on inquiries.
• Maintain knowledge of bank policies and procedures and keep up to date on changes.
• Refer customers to Bankers and business partners for appropriate referrals.

Skills

Cash handling

Customer service

Public interaction

Teamwork

Problem solving

Education

High School Diploma or GED

Tools

POS system

Job description

Fifth Third Bank, National Association in Bloomfield Hills, MI is seeking a CSR/Teller. This full-time role focuses on delivering outstanding customer service, handling cash accurately, and guiding customers to the right banking partners for enhanced solutions.

You will maintain knowledge of bank policies, resolve routine issues, and support daily operations with a professional, confidential approach. The position offers benefits within Fifth Third's Total Rewards program.