Bank Teller & Customer Care Associate | Flexible Hours

Fifth Third Bank, N.A.; Sterling Heights (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

Fifth Third Bank, National Association in Sterling Heights, MI is seeking a CSR / Teller to provide excellent customer service, handle daily transactions, and refer customers to bankers for additional services.

You will follow bank policies, maintain confidentiality, and support operations. The role requires a high school diploma, cash handling, and strong communication skills, with a friendly, professional demeanor in a normal office environment.

Qualifications

• High school diploma or GED required.
• Cash handling and customer service experience is preferred.
• Ability to interact confidently with the public.

Responsibilities

• Provide excellent customer service and refer customers as appropriate.
• Handle daily office and branch operations with accuracy.
• Maintain confidentiality and follow bank policies and procedures.
• Resolve customer questions and guide to the right specialists.
• Demonstrate sound judgment and professional conduct.

Skills

Cash handling

Customer service

Communication

Professional appearance

Problem solving

Teamwork

Education

High school diploma or GED

Job description

Fifth Third Bank, National Association in Sterling Heights, MI is seeking a CSR / Teller to provide excellent customer service, handle daily transactions, and refer customers to bankers for additional services.

You will follow bank policies, maintain confidentiality, and support operations. The role requires a high school diploma, cash handling, and strong communication skills, with a friendly, professional demeanor in a normal office environment.