Customer Experience & Support Associate

Beaches Tanning + Spa; American Fork (UT); On-site; USD 35,000 - 45,000; Full time

Job summary

A wellness and fitness center is seeking an outgoing professional to assist in enhancing customer service. The role involves supporting store employees, handling customer inquiries, and resolving issues with a professional demeanor. The ideal candidate should possess a high school diploma, strong computer skills, and availability for about 30 hours weekly. This entry-level full-time position emphasizes the importance of good communication and customer relations. Join a dynamic team and contribute to an outstanding service experience.

Qualifications

• High school diploma or GED required.
• Strong computer and software knowledge.
• Must be reliable and honest.
• Availability to work at least 30 hours a week with some flexibility.

Responsibilities

• Ensure all company policies are followed.
• Help build good customer relations.
• Handle complaints and questions from customers and staff.
• Document issues and concerns.
• Keep track and document cancellations and account issues.

Job description

A wellness and fitness center is seeking an outgoing professional to assist in enhancing customer service. The role involves supporting store employees, handling customer inquiries, and resolving issues with a professional demeanor. The ideal candidate should possess a high school diploma, strong computer skills, and availability for about 30 hours weekly. This entry-level full-time position emphasizes the importance of good communication and customer relations. Join a dynamic team and contribute to an outstanding service experience.