Customer Experience Supervisor, E-Commerce & In-Store

Whole Foods Market; Town of Oyster Bay (NY); Sur place; USD 27 000 - 42 000; Plein temps

Avantages offerts par ce poste

Whole Benefits

Store discount

Paid time off

Résumé du poste

Whole Foods Market in New York’s Oyster Bay area is seeking a Retail Supervisor to support Customer Service & E-Commerce programs, leading checkout, pickup, and delivery operations at the assigned store.

You will monitor KPIs, drive safety, balance in-store and online orders, coach team members, and ensure adherence to health and safety regulations. This role emphasizes teamwork and high quality customer experiences.

Qualifications

• Minimum 12 months of retail experience.
• Strong customer service and communication skills.
• Ability to lead a team and manage tasks.

Responsabilités

• Delivers outstanding customer experience and leads team performance.
• Manages checkout, online order flow, and pickup/delivery processes.
• Monitors KPIs and ensures safety and compliance.
• Fosters teamwork and training.

Connaissances

Retail operations

Customer service

Team leadership

Microsoft Office

Data analysis

Description du poste

Whole Foods Market in New York’s Oyster Bay area is seeking a Retail Supervisor to support Customer Service & E-Commerce programs, leading checkout, pickup, and delivery operations at the assigned store.

You will monitor KPIs, drive safety, balance in-store and online orders, coach team members, and ensure adherence to health and safety regulations. This role emphasizes teamwork and high quality customer experiences.