Customer Experience & Store Ops Lead

Five Below Inc; Sturbridge (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

Five Below Inc in Massachusetts seeks an experienced supervisor to oversee daily store operations and guest interactions. You will train crew members, manage opening/closing procedures, and ensure fast, friendly checkout experiences for every guest.

The role emphasizes sales growth, staff development, and adherence to store policies while maintaining a safe, organized sales floor and stock room.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and perform under pressure.

Responsibilities

• Manage daily store operations as needed, including opening/closing duties.
• Provide training and guidance to associates for customer service excellence.
• Oversee stock receiving, merchandising, and floor presentation.
• Drive sales and control expenses through merchandising and staff performance.

Skills

Management experience

Communication skills

Team leadership

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below Inc in Massachusetts seeks an experienced supervisor to oversee daily store operations and guest interactions. You will train crew members, manage opening/closing procedures, and ensure fast, friendly checkout experiences for every guest.

The role emphasizes sales growth, staff development, and adherence to store policies while maintaining a safe, organized sales floor and stock room.