Customer Experience & Store Operations Lead

Kroger Co.; West Jordan (UT); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger Co. is Hiring a Store Manager in Training in West Jordan, UT. You will oversee total store operations in the manager’s absence, lead teams, and drive execution of merchandising and customer service initiatives.

You’ll partner with store leadership to ensure strong performance, safety, and customer satisfaction. Ideal candidates bring supervisory experience, dependable work history, and solid communication skills to manage labor, inventory, and daily store routines.

Qualifications

• Previous supervisory or leadership experience.
• Dependability and integrity in work history.
• Ability to pass a preemployment background check.
• Knowledge of basic math.
• Effective communication and reading skills.
• Ability to handle stressful situations.

Responsibilities

• Oversee total store operations in the absence of Store Manager.
• Assist store management and team in creating a favorable customer shopping experience.
• Lead merchandising and operating initiatives with the team.
• Identify opportunities and develop action plans to implement improvements.
• Drive sales while managing shrink and labor costs.
• Maintain safety standards and compliance with policies.

Skills

Supervisory experience

Integrity

Background check readiness

Basic math

Communication skills

Stress management

Job description

Kroger Co. is Hiring a Store Manager in Training in West Jordan, UT. You will oversee total store operations in the manager’s absence, lead teams, and drive execution of merchandising and customer service initiatives.

You’ll partner with store leadership to ensure strong performance, safety, and customer satisfaction. Ideal candidates bring supervisory experience, dependable work history, and solid communication skills to manage labor, inventory, and daily store routines.