Customer Experience Specialist — Retail & Food Service

Royal Farms; Broadlands (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Royal Farms in Broadlands, VA is seeking a Customer Service Associate to support the store leadership by handling food service preparation, POS transactions, housekeeping, and general store upkeep. The role emphasizes friendliness, efficiency, and professionalism to deliver an exceptional customer experience.

Responsibilities include greeting customers, assisting with product selection, processing payments, stocking, and ensuring food safety standards.

Qualifications

• Must be able to communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment.
• Willingness to learn Royal Farms safety processes and procedures.
• Demonstrates reliability and punctuality.
• Experience in food service or retail is a plus.

Responsibilities

• Provide outstanding customer service and greet customers.
• Handle point-of-sale transactions and manage cash and payments.
• Assist with food and beverage preparation and maintain quality standards.
• Restock and merchandise products; check expiration dates and rotate stock.
• Maintain store cleanliness and safety; report unsafe conditions.

Skills

Customer service

Communication

Teamwork

Multitasking

Punctuality

Job description

Royal Farms in Broadlands, VA is seeking a Customer Service Associate to support the store leadership by handling food service preparation, POS transactions, housekeeping, and general store upkeep. The role emphasizes friendliness, efficiency, and professionalism to deliver an exceptional customer experience.

Responsibilities include greeting customers, assisting with product selection, processing payments, stocking, and ensuring food safety standards.