Retail & Food Service Guest Experience Specialist

Royal Farms; Westminster (MD); On-site; USD 21,000 - 26,000; Part time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership team by performing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations, including food service preparation, point-of-sale transactions, and general upkeep.

You will engage every customer with friendliness, efficiency, and professionalism to deliver an exceptional experience and uphold the Royal Farms standard of excellence.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Ability to multitask effectively in a fast-paced environment.
• Able to learn and follow safety processes and procedures.

Responsibilities

• Greet customers and deliver outstanding service while maintaining high standards.
• Assist customers with product selection and inquiries.
• Operate the register, handle payments, and balance the cash drawer.
• Comply with age-verification laws for alcohol/tobacco.
• Prepare made-to-order food and beverages with accuracy and speed.
• Restock products and ensure shelves are stocked and organized.
• Maintain cleanliness and safety throughout the store and shift.

Skills

Communication skills

Customer service

Teamwork

multitasking

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership team by performing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations, including food service preparation, point-of-sale transactions, and general upkeep.

You will engage every customer with friendliness, efficiency, and professionalism to deliver an exceptional experience and uphold the Royal Farms standard of excellence.