Customer Experience Specialist — Retail

Talentify; Groton (CT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive Salary

DAY ONE benefits

Healthcare

Job summary

Navy Exchange Service Command is seeking a customer-focused retail associate at our location in Groton, CT. You will greet customers, handle transactions, explain layaway policies, and support the store team to meet sales goals while delivering excellent service.

Responsibilities include processing refunds, exchanges, and deposits, assisting with inventory, and helping customers with NEXCARD accounts. The role requires teamwork, accuracy, and strong communication in a fast-paced environment.

Job description

Navy Exchange Service Command is seeking a customer-focused retail associate at our location in Groton, CT. You will greet customers, handle transactions, explain layaway policies, and support the store team to meet sales goals while delivering excellent service.

Responsibilities include processing refunds, exchanges, and deposits, assisting with inventory, and helping customers with NEXCARD accounts. The role requires teamwork, accuracy, and strong communication in a fast-paced environment.