Mission-Driven Retail Sales Associate

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Newport (RI); On-site; USD 21,000 - 28,000; Full time

Job summary

Navy Exchange Service Command (NEXCOM) in Newport, RI seeks a friendly Sales Associate to be the face of our store, helping customers find products and explaining our programs with a professional, educational approach.

This role emphasizes customer service, cash handling, teamwork and product knowledge. High school diploma or equivalent preferred; retail experience is a plus. Availability including mornings, weekends, and holidays is required to support our mission and community.

Qualifications

• High school diploma or equivalent preferred.
• Retail or customer service experience is a plus.
• Strong communication and math skills are essential.

Responsibilities

• CUSTOMER SERVICE - Proactively engage and connect with customers.
• Ask questions to understand customer needs and guide them to merchandise.
• Direct customers to promotions and events, including STAR card and mobile offers.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and support inventory processes.
• Process transactions using the POS system and handle cash accurately.
• Assist with receipts, forms, and reconciliation as needed.
• Be dependable, flexible, and contribute to teamwork.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Navy Exchange Service Command (NEXCOM) in Newport, RI seeks a friendly Sales Associate to be the face of our store, helping customers find products and explaining our programs with a professional, educational approach.

This role emphasizes customer service, cash handling, teamwork and product knowledge. High school diploma or equivalent preferred; retail experience is a plus. Availability including mornings, weekends, and holidays is required to support our mission and community.