Customer Experience Specialist – Full-Time Growth Path

LoanMax Title Loans; Weatherby Lake (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Benefits after day 91

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular communication about account activity.

The role emphasizes courteous service and accurate data entry, with full-time in-store hours and opportunities for growth. Competitive pay starts at $15-$16 per hour, with benefits after day 91 and several paid holidays.

Qualifications

• Must be able to work full-time schedule listed above.
• Excellent communication skills with customers.
• Ability to manage data entry accurately and maintain records.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular communication about account activity.

The role emphasizes courteous service and accurate data entry, with full-time in-store hours and opportunities for growth. Competitive pay starts at $15-$16 per hour, with benefits after day 91 and several paid holidays.