Customer Experience Specialist – In-Store, Full-Time

LoanMax Title Loans; Parkville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Medical/dental/vision benefits after 3

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with loan products, vehicle evaluations, and payment management. You will maintain accounts, communicate regularly, and ensure adherence to policies.

Productivity and accuracy are essential in daily data entry and client interactions. The role offers full-time hours, a stable schedule, and opportunities for career growth, with comprehensive benefits beginning after onboarding.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication

Data entry

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Computer skills

Data entry software

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with loan products, vehicle evaluations, and payment management. You will maintain accounts, communicate regularly, and ensure adherence to policies.

Productivity and accuracy are essential in daily data entry and client interactions. The role offers full-time hours, a stable schedule, and opportunities for career growth, with comprehensive benefits beginning after onboarding.