Customer Experience Specialist - In-Office Growth Role

Seat Cover Solutions; Albertville (MN); Sur place; USD 40 608 - 49 632; Plein temps

Avantages offerts par ce poste

15 days PTO

401(k) program launching in 2026

Career growth opportunities

Résumé du poste

Seat Cover Solutions in Albertville, MN is hiring for a full-time Customer Service role. The ideal candidate should have a minimum of 1 year of customer service experience, be tech-savvy with Google Drive, and possess strong organizational skills. Responsibilities include responding to customer inquiries through email and social media, assisting with questions about product fitment, and maintaining records of interactions.

With a supportive team culture and opportunities for growth, this in-office position offers a starting salary of $45,120/year plus 15 days PTO.

Qualifications

• 1+ years of customer service or equivalent experience required.
• Must be comfortable with Google Drive, Docs, and Sheets.
• Able to type at least 70 words per minute.

Responsabilités

• Respond promptly to customer inquiries via email and social media.
• Assist customers with order status and compatibility questions.
• Maintain detailed records of customer interactions.

Connaissances

Customer Service experience

Tech Proficiency

Strong work ethic

Organizational skills

Ability to work in a team

Outils

Shopify

Google Workspace

Meta Business Suite

Description du poste

Seat Cover Solutions in Albertville, MN is hiring for a full-time Customer Service role. The ideal candidate should have a minimum of 1 year of customer service experience, be tech-savvy with Google Drive, and possess strong organizational skills. Responsibilities include responding to customer inquiries through email and social media, assisting with questions about product fitment, and maintaining records of interactions.

With a supportive team culture and opportunities for growth, this in-office position offers a starting salary of $45,120/year plus 15 days PTO.