Customer Experience Specialist — Home Improvement

Lowe's Companies, Inc.; Greenville (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. seeks a Customer Service Associate to warmly welcome customers and help them find the right home improvement products and services. You will interact with customers throughout the day, assist with locating items, loading merchandise, and ensuring customer needs are met.

Responsibilities vary by department, including Appliances, Hardware, Tools, Lumber, Plumbing, Electrical, and more. The role emphasizes friendly service, accuracy in orders, and cross-training across store

Qualifications

• Basic computer usage (input/output information)
• Experience with common retail technology (phones/tablets)
• Reading, writing and basic arithmetic

Responsibilities

• Welcome customers to Lowe's and deliver friendly service
• Help customers locate and select products
• Stock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to help service
• Prepare department merchandise (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bi-lingual

Tools

POS systems

Job description

Lowe's Companies, Inc. seeks a Customer Service Associate to warmly welcome customers and help them find the right home improvement products and services. You will interact with customers throughout the day, assist with locating items, loading merchandise, and ensuring customer needs are met.

Responsibilities vary by department, including Appliances, Hardware, Tools, Lumber, Plumbing, Electrical, and more. The role emphasizes friendly service, accuracy in orders, and cross-training across store