Customer Service Associate — Home Improvement & Growth

Lowe's Companies, Inc.; Wildwood (AL); In loco; USD 17.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee-S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help locate items, load merchandise when needed, and ensure a high level of service.

Roles span departments like Appliances, Flooring, Hardware, and more, with support for training in other areas. This role emphasizes teamwork, flexible schedules, and customer-first service.

Competenze

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Mansioni

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Customer service

Bilingual

Retail experience

Retail technology

Strumenti

Retail tech (smartphones/tablets)

Descrizione del lavoro

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help locate items, load merchandise when needed, and ensure a high level of service.

Roles span departments like Appliances, Flooring, Hardware, and more, with support for training in other areas. This role emphasizes teamwork, flexible schedules, and customer-first service.