Customer Experience Specialist — Growth & Support

Critter Control; San Antonio (TX); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Employee discounts

Job summary

A pest control service provider is seeking a Customer Service Representative in San Antonio, Texas. The role involves providing positive customer experiences, answering inquiries, scheduling services, and resolving problems. Applicants should have at least one year of previous customer service experience and a high school diploma or GED. This position offers competitive pay ranging from $33K to $35K annually along with a comprehensive benefits package including health insurance, 401(k) matching, and opportunities for professional growth.

Qualifications

• Must have 1 year of previous customer service experience.
• Basic / entry level understanding of computers.
• Entry level skill on use of company telephone features.

Responsibilities

• Provide positive customer experiences.
• Answer questions, research problems, and resolve issues.
• Schedule services using Route Point software.

Skills

Customer service experience

Basic understanding of computers

Telephone etiquette

Education

High school diploma or GED

Job description

A pest control service provider is seeking a Customer Service Representative in San Antonio, Texas. The role involves providing positive customer experiences, answering inquiries, scheduling services, and resolving problems. Applicants should have at least one year of previous customer service experience and a high school diploma or GED. This position offers competitive pay ranging from $33K to $35K annually along with a comprehensive benefits package including health insurance, 401(k) matching, and opportunities for professional growth.