Customer Experience Pro - Elevate Pest Defense

Talentify; Stafford (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Employee discounts

Tuition reimbursement

Scholarship awards

Growth opportunities

Friendly work environment

Employee referral bonuses

Job summary

HomeTeam Pest Defense is seeking a Customer Service Representative to join our team in Texas. You will provide positive customer experiences, answer questions, schedule pest-related services, and assist customers with billing while maintaining accurate records.

Join a friendly, supportive environment with opportunities for professional growth, competitive pay, and comprehensive benefits. We value customer care and teamwork in delivering high-quality service.

Qualifications

• 1 year of customer service experience required.
• Basic computer literacy required.
• Ability to use company telephone features.

Responsibilities

• Provide positive customer experiences and assist with service information.
• Respond to questions, resolve issues, and provide pricing (non-termite).
• Schedule services and manage billing questions.
• Coordinate with customers and technicians, document notes in the system.
• Escalate inquiries to managers when needed.

Skills

Customer service experience

Basic computer skills

Phone system familiarity

Communication skills

Age 18+ with HS diploma

Education

High school diploma or GED

Job description

HomeTeam Pest Defense is seeking a Customer Service Representative to join our team in Texas. You will provide positive customer experiences, answer questions, schedule pest-related services, and assist customers with billing while maintaining accurate records.

Join a friendly, supportive environment with opportunities for professional growth, competitive pay, and comprehensive benefits. We value customer care and teamwork in delivering high-quality service.