Customer Experience Specialist - Growth & Flexible Schedule

Insuredbybeth; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Career advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Beth Holland - State Farm Agent in Chesapeake, VA is hiring a Customer Service Representative to deliver exceptional service to local community members. You will respond to inquiries, build relationships, and support the agency's insurance business with accuracy and care.

Ideal candidates are dedicated to customer service, communicate clearly, and can multitask in a fast-paced environment. The role offers a friendly, family-oriented culture with growth and training opportunities.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish and nurture customer relationships; follow up as needed.
• Answer customer inquiries and requests in a timely, friendly manner.
• Maintain accurate records of customer interactions and outcomes.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Job description

Beth Holland - State Farm Agent in Chesapeake, VA is hiring a Customer Service Representative to deliver exceptional service to local community members. You will respond to inquiries, build relationships, and support the agency's insurance business with accuracy and care.

Ideal candidates are dedicated to customer service, communicate clearly, and can multitask in a fast-paced environment. The role offers a friendly, family-oriented culture with growth and training opportunities.