Customer Relations Specialist — Flexible Schedule & Growth

Josh Chase - State Farm Agent; Lafayette (CO); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Josh Chase - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support to our community. You will handle inquiries, maintain accurate records, and assist with retention strategies while collaborating with the agency team to ensure customer satisfaction.

Ideal candidates are customer-focused, empathetic, and capable of thriving in a fast-paced environment. Internal growth opportunities are available for driven, sales-minded professionals committed

Qualifications

• Excellent communication and listening skills.
• Ability to resolve customer issues with empathy.
• Experience in customer service is preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service

Calm under pressure

Job description

Josh Chase - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support to our community. You will handle inquiries, maintain accurate records, and assist with retention strategies while collaborating with the agency team to ensure customer satisfaction.

Ideal candidates are customer-focused, empathetic, and capable of thriving in a fast-paced environment. Internal growth opportunities are available for driven, sales-minded professionals committed