Customer Experience Specialist — Growth & Benefits

Performance Foodservice; Springfield (VT); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Stock purchase plan

401K matching

Education assistance

Paid time off

Job summary

Performance Foodservice in Vermont Springfield is seeking a Customer Service Representative to assist all customers with order entries and inquiries, ensuring satisfaction as their distributor and to accommodate them as best possible.

Responsibilities include inputting customer orders and credits, processing invoices, contacting vendors for samples, and handling routine administrative tasks while maintaining professional communication with customers, vendors, and coworkers.

Qualifications

• High School Diploma/GED or Equivalent
• 6 - 12 months customer service, call center and / or related area.

Responsibilities

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems. Contact vendors and requests samples for customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Job description

Performance Foodservice in Vermont Springfield is seeking a Customer Service Representative to assist all customers with order entries and inquiries, ensuring satisfaction as their distributor and to accommodate them as best possible.

Responsibilities include inputting customer orders and credits, processing invoices, contacting vendors for samples, and handling routine administrative tasks while maintaining professional communication with customers, vendors, and coworkers.