Customer Experience Specialist — Great Benefits & Growth

arrowexterminators; Blairsville (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators in Blairsville, GA is seeking a full-time Customer Service Representative to handle service center inquiries, schedule appointments, process payments, and maintain customer records with a focus on friendly, accurate service.

You will be part of a family-owned company offering a robust benefits package and training opportunities. Proficiency in MS Office, a high school diploma, professional appearance, and a 40-hour workweek with occasional overtime are required.

Qualifications

• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

Responsibilities

• Serve as the first point of contact for internal and external customers
• Assist in scheduling a service, taking a payment, or updating customer files
• Connect with customers via outbound calls to ensure technicians are scheduled and accounts are paid

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Arrow Exterminators in Blairsville, GA is seeking a full-time Customer Service Representative to handle service center inquiries, schedule appointments, process payments, and maintain customer records with a focus on friendly, accurate service.

You will be part of a family-owned company offering a robust benefits package and training opportunities. Proficiency in MS Office, a high school diploma, professional appearance, and a 40-hour workweek with occasional overtime are required.